FAQ

What photo works best?

A clear, well-lit photo of your pet's face at eye level. Phone photos are perfect.

Do I see it before I pay?

Yes. Upload your photo and preview the royal portrait free before you order.

Can I add more than one pet?

Yes, it's +$25 per extra pet.

When will it arrive?

It prints in 2–5 business days and arrives in about 1–2 weeks. Order by Dec 10 for Christmas.

What if it arrives damaged?

Email royalpawsportraits@mail.grokbot.com with a photo within 14 days and we'll reprint it free.